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Whether you agree or disagree with how VNWare followed up the tweet, he was very prudent in handling. Lawyer up, witnesses everywhere.


*She, I believe, but absolutely. I'd have never thought to bring a witness to that sort of meeting. Keeping that one in my back pocket just in case.


The flag was likely HR. HR is the sort of thing you never interact with unless something's up.


Ha, yes! It's a perfect time to bring your own witness, honestly... otherwise HR gets to be judge, jury, and executioner :P


Bringing witnesses to all these meetings is likely what got them fired. The VP was going to just accept their apology for insulting a customer but the combativeness turned it into a bigger problem.




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